EndNote X2 @ CSU

EndNote FAQs

I can’t find the EndNote toolbar in Word

The installation of EndNote should add an EndNote toolbar in Microsoft Word. If the toolbar does not appear in Word, use the Configure EndNote option which can be found in Start Menu > Programs > EndNote.

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a. Click on Next.

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b. Click on Next.

If, after configuring Endnote, you still do not have the Endnote toolbar in Word, you may need to manually enable the plugins.  To do this in Word 2007 follow the steps below.

a. Click on the Office buttonoffice button in the top left corner of Word.

b. At the bottom of the Office dialog box, click on Word Options:

word options1

c. Select Add-Ins in the left side of the Options dialog box:

d. At the bottom of the Add-Ins dialog box click on the down arrow next to ‘Manage’ and select Word Options and click on Go:

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e. In the Word Options dialog, make sure the ‘EndNote Cwyw.dotm’ and 'EndNote Web Cwyw.dotm' check boxes are ticked and click OK:

word option 4

f. If the ‘EndNote Cwyw.dotm’ or 'EndNote Web Cwyw.dotm' are not listed then click on the ‘Add’ button and locate the file(s) in the Endnote folder on your computer at C:\Program Files\EndNote X1\Product-Support\CWYW and then click OK.  Make sure the Endnote plugins are now in the list and the check boxes are ticked and click on OK again.  Close all of your programs and restart things in this order 1. Endnote 2. Open an Endnote library 3. Open Word.


In some cases the Endnote toolbar will still not be displayed or the tools may not work.  This occurs when Word has wrongly determined that the Endnote plugins are corrupted, and has therefore disabled them.  In this case you will need to ‘Enable’ the plugins again.  To do so, follow the steps below:

  1. Click on the Office button office button in the top left corner of Word.
  2. At the bottom of the Office dialog box, click on Word Options.
  3. Select Add-Ins on the left.
  4. At the bottom of the page, where it says Manage Add-Ons select Disabled Items and click on the Go button.

word options5

  1. Select the Endnote plugins in the box and click on the Enable button.



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Page last modified: Fri 14 Aug 2009